Terms of Service
Last updated: March 2026
1. About TaxClear
TaxClear is a Canadian tax guidance and estimation tool. We help individuals identify potential deductions and estimate their tax refund. We are not a licensed tax filing service, accounting firm, or CPA. Our services are for informational and guidance purposes only.
2. Not Professional Tax Advice
The information and estimates provided by TaxClear do not constitute professional tax, legal, or financial advice. Your actual tax refund or amount owing is determined solely by the Canada Revenue Agency (CRA) based on your filed return. For complex tax situations, you should consult a licensed CPA or tax professional.
3. Eligibility
You must be 18 years of age or older to use TaxClear. By using our service, you confirm that you are legally capable of entering into a binding agreement and that you will use TaxClear only for lawful purposes.
4. Your Account
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at support@gettaxclear.com of any unauthorized use of your account. TaxClear is not liable for any loss resulting from unauthorized use of your account.
5. Document Upload & Data
By uploading documents to TaxClear, you confirm you have the right to share that information and consent to our processing it to identify deductions and estimate your refund. Uploaded documents are encrypted and automatically deleted after 90 days. We do not share your documents with third parties except as required to provide the service (AI processing, cloud storage). See our Privacy Policy for full details.
6. Payments & Refunds
Paid plans are billed as described on our pricing page. All prices are in Canadian dollars and include applicable taxes. We offer a 7-day refund policy for annual plans — contact support@gettaxclear.com within 7 days of purchase. Lifetime and Founder plan purchases are non-refundable after 7 days.
7. Acceptable Use
You agree not to: use TaxClear for any unlawful purpose, attempt to reverse engineer or extract our AI models, upload malicious files or attempt to compromise our systems, resell or redistribute TaxClear without written permission, or misrepresent your identity or tax situation to manipulate estimates.
8. Disclaimer of Warranties
TaxClear is provided "as is" without warranties of any kind. We do not guarantee the accuracy of refund estimates, completeness of deduction identification, or fitness for any particular tax situation. Estimates are based on information you provide and standard CRA rules — actual results may vary.
9. Limitation of Liability
To the maximum extent permitted by law, TaxClear and its operators shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service, including any tax penalties, interest, or assessments by the CRA. Our total liability to you shall not exceed the amount you paid for your current plan in the past 12 months.
10. Changes to Terms
We may update these terms as our service evolves. We will notify users of material changes by email at least 14 days before they take effect. Continued use after that date constitutes acceptance of the new terms.
11. Governing Law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario.
12. Contact
For questions about these terms: support@gettaxclear.com